**Terms & Conditions**
When you use this website to submit orders, you agree to the following:

Only use this website to make legally binding inquiries and orders.

Do not place any fictitious or fraudulent orders. If we reasonably believe an order of this nature has been placed, we are authorised to cancel it and notify the appropriate authorities.

Provide us with your true and accurate email address, postal address, and/or other contact information. You also agree that if necessary, we may use your information to contact you about your order.

You will not be able to place an order if you do not supply us with all of the necessary information.

**Availability of Product**
All orders are subject to product availability. If there are issues with product supply or items are out of stock, we reserve the right to provide you with information about similar comparable products. We will refund any money you have paid if you do not wish to order substitute products.

**Refusal to Process an Order**
Although we make every effort to process all orders, exceptional circumstances may cause us to refuse an order after the Order Confirmation has been delivered. We reserve the right to withdraw any product, material, or information from this website at any time without liability to you or any third party.

**Delivery**
We make every effort to ship orders by the delivery date specified in the Delivery Confirmation or, if no date is specified, within 30 days of the Order Confirmation date. Delays may occur due to unforeseen circumstances or delivery zones. “Delivery” occurs when you or a designated third party obtains physical possession of the goods, as evidenced by the signed receipt at your specified address.

**Price & Payment**
While we strive to ensure accurate pricing, errors may occur. If we discover a pricing error in any product you ordered, we will inform you and offer the option to confirm the order at the correct price or cancel it for a full refund. Prices include Goods and Services Tax (GST) and are subject to change at any time.

**Invoice**
You will receive an invoice with your products upon delivery.

**Taxes**
All purchases are subject to applicable taxes, including GST, duties, cesses, and other fees as per current laws and regulations.

**Confirmation and Cancellation**
An order that has been cancelled cannot be reinstated; a new order must be placed. Cancellation is not possible once an order is in processing. For changes before dispatch, contact us—once dispatched, no changes are allowed.

**Refund**
After your returned order passes quality checks, a refund will be issued to the original payment source within 7 working days. Baftic reserves the right to decline a refund if fraud, misuse, or manipulative behaviour is detected.

**Copyrights**
The content on our platforms—including text, graphics, and sound—is protected by copyright and other intellectual property rights. You are granted a limited, revocable, personal, non‑exclusive, non‑transferable licence to use the platforms solely for personal purposes such as identifying products, making purchases, and processing returns and refunds.

You may not copy, distribute, reproduce, modify, or exploit any content for commercial gain without our express written consent.

**Trademarks**
All trade names and trademarks displayed on the platforms are owned by us or our affiliates. They may not be used in connection with any product or service that is not ours.

If you believe your intellectual property rights have been infringed, please contact us at help@baftic.com