Titan 95463YM01 Raga Showstopper Quartz Analog Watch with Mother of Pearl Dial and Golden Metal Strap for Women 31mm

Thank you for shopping with Baftic. We are committed to providing you with the best possible service. Please take a moment to review our shipping policy.

1. Processing Time

Orders are typically processed within 24 hours after payment confirmation.

During peak seasons or promotional periods, processing times may be slightly extended.

2. Shipping Methods

We offer standard shipping for all orders within India.

Baftic utilizes reliable and trusted courier services to ensure the safe and timely delivery of your purchase.

3. Shipping Time

Standard shipping generally takes 3–5 business days for delivery within India, depending on your location.

Remote areas may experience longer delivery times.

4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number.

You can use this number to track the status of your shipment on our website or the courier’s tracking portal.

5. Undeliverable Packages

If a package is undeliverable due to an incorrect address provided by the customer or multiple failed delivery attempts, the customer will be responsible for any additional shipping charges incurred.

6. Delivery Issues

In the rare event of a delayed delivery or other shipping issues, please contact our customer service team at care@baftic.com for assistance.

We will work diligently to resolve any problems and keep you informed of the status.

We value your trust and aim to provide a smooth and transparent post-purchase experience. Please read our return and replacement policy carefully:

Eligibility Window

You have 7 days from the date of delivery to request a return or replacement.

Return Policy

Condition for Return:

Products must be unused, untampered, and in their original packaging. All tags, labels, and proof of purchase (invoice/receipt) must be intact. Products returned in a used or poor condition will not be eligible for a refund. An unboxing video is mandatory in case a wrong or defective item is received. The video must clearly show the package opening and the product received.

Mandatory Video Evidence for Wrong Products, Empty Boxes and Damaged Products

Video evidence is mandatory for any claim relating to a wrong product, an empty box or a damaged product. Please record a clear, continuous unboxing video showing the sealed package, shipping label, opening of the package and all contents, including any visible damage.

Claims for wrong products, empty boxes or damaged products will not be entertained or considered without video evidence.

Reverse Pickup

We offer a reverse pickup service for eligible pin codes.A maximum of two pickup attempts will be made.If unsuccessful, you must courier the product to the address listed in the Contact Us section.

Refund Timeline

After receiving the product and passing our quality check, the refund will be credited to your original payment method within 7 working days.

Replacement Policy

You may request a product replacement within 7 days of delivery.Replacements are subject to stock availability and successful quality inspection of the returned product.

Return requests within a 3-day window (specific brands)

For the brands below, return requests will be entertained within a 3-day window from delivery:

EXPCronus ArtAudaz

Please ensure the product is unused and in original condition to be eligible for refund/replacement.

Order Cancellation

Orders can be cancelled before dispatch. A full refund will be processed within 7–10 business days.Once dispatched, an order cannot be cancelled. You may proceed with a return (if applicable) after delivery.

Customer Support

For return or replacement requests, email us at care@baftic.com.

Support hours: Monday to Saturday, 11:00 AM to 7:00 PM.

WhatsApp support: +91 9321884096

Messages received after hours will be responded to on the next business day.